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Quality and Outcomes

Our ambition is to be the trusted leader, educator and innovator in value-based care delivery, customer experience and affordability. Our teams work closely together to support this ambition, and we are dedicated to seeing that our patients benefit from an exceptional healing environment that treats patients as individuals.

Our Outcomes

Our commitment to our patients anchors our passion for excellence in all we do. Together with physicians on the medical staff, the leadership for the hospital recognizes the importance of having access to quality data to help make informed decisions for your healthcare. The team works diligently to provide transparency in reporting outcomes and comparing those outcomes to national standards. Each year, this data is reported in our outcomes book. Flip through to learn more about why our patients are confident in turning to Baylor Scott & White Heart and Vascular Hospital for their care.


Outcomes Book 2020

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Outcomes Book 2019

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Outcomes Book 2018

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Outcomes Book 2017

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Outcomes Book 2016

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Award-Winning Care

We know you have choices when deciding which hospital is best for you. If you find yourself in need of heart and vascular care, seek an award-winning hospital that continues to meet and exceed national standards. Explore the recognitions for our efforts toward healthcare excellence.


Nursing Excellence – Magnet Award

Baylor Scott & White Heart and Vascular Hospital attained Magnet® recognition for the third consecutive time in 2017. This third-time designation granted by the American Nurses Credentialing Center (ANCC) signifies that the hospital is one out of only 36 hospitals in Texas to have received the third-time designation. According to the ANCC, 452 US healthcare organizations out of over 6,300 US hospitals have achieved Magnet recognition. In addition, approximately 34% of Magnet-recognized organizations that have attempted three or more designations have been successful. Nurses throughout Magnet® recognized organizations are involved in Shared Governance through several formalized councils and committees.

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Patient Safety - The Leapfrog Group

The Leapfrog Group is a nonprofit organization committed to driving quality, safety, and transparency in the US healthcare system. The Leapfrog Group assigns A, B, C, D and F letter grades to hospitals nationwide. Baylor Scott & White Heart and Vascular Hospital – Dallas was one of less than 850 hospitals nationwide to receive an "A" for this time period for its commitment to reducing errors, infections, and accidents that can harm patients. This is the eighth consecutive "A" grade for the hospital.

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Patient Satisfaction

As part of the patient’s experience with the hospitals, the team works collaboratively on activities to improve the experience from prior to arrival at the hospital through post-hospital discharge and rehabilitation. Leading this charge is the hospital’s Patient Experience Council, a Shared Governance model which focuses on providing patient-centered care.

Leadership at Baylor Scott & White Heart and Vascular Hospital, both in Dallas and Fort Worth, collaborates with the nationally recognized vendor, Press Ganey® Associates, Inc., to provide national, regional and specialty compared patient satisfaction measurements across the care continuum. Through that collaboration, when asked if they would recommend Baylor Scott White Heart and Vascular Hospital, 96% of outpatients agreed that they would.

Public Reporting

Public reporting of healthcare quality data is available to the public with in-depth discussions about methodologies. You can see for yourself how Baylor Scott & White Heart and Vascular Hospital compares with hospitals throughout the Metroplex, the state and the country.


The Joint Commission Performance Measurement Initiative

The Joint Commission is an independent, not-for-profit organization who accredits and certifies United States healthcare organizations and programs. The Joint Commission accreditation and certification is recognized nationwide as a symbol of quality that reflects an organization’s commitment to meeting certain performance standards.

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CMS via Hospital Compare

Hospital Compare is a government-run website created by the Centers for Medicare & Medicaid Services, the Department of Health and Human Services, and members of the Hospital Quality Alliance. We voluntarily provide our information to this group so that you see how well we are doing, and you can select the hospital that is right for you.

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